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Turn your Resy data into your most powerful revenue tool
Loyalist is a CRM and marketing automation platform purpose-built for full-service restaurants. It plugs directly into Resy, bringing your entire guest story into one place.
Six ways Loyalist supercharges your Resy setup
Automatically tag big spenders, wine lovers, lapsed regulars, or notify list regulars. Tags sync directly into Resy guest profiles, so your team sees them on the floor.
Post-visit emails, birthday outreach, cross-location invites, 5-star review requests. All automatically sent and fully white-labeled from your email.
Resy, Google, Yelp, and TripAdvisor reviews in one inbox. AI drafts responses, flags unhappy guests before their next visit, and helps groups manage reputation at scale.
Tripleseat events are automatically blocked in Resy tables with no manual entry. Drive more event bookings via automated outreach to past event hosts, big spenders, corporate domains, and big parties.
Run targeted email and SMS campaigns and track opens, clicks, covers, and revenue — replacing your existing email provider with a hospitality-native tool that ties marketing directly to guest spend.
Ask questions about your guest data like "How many first-time diners vs repeat diners did we have last month?" or "Which VIPs haven't been back in 60 days that I should text?" Get instant answers to your questions.
- Re-engage lapsed regulars who have not visited in a while with an email about new specials
- Invite guests with upcoming birthdays to host a private event
- Cross sell guests on the Notify List to another location
- Send a thank you note to everyone who spends above $X per person
- Identify and mass-invite the right guests to Resy's Exclusive Booking Channels with custom branded landing pages (great for new openings)
If you don't see a system here, reach out! We have 50+ other integrations.
- Resy & Tock
- Point of Sale: Toast, Square, Micros, Aloha, SpotOn, Lightspeed, and 30+ more
- Tripleseat
- Reviews: Resy, Google, Yelp, Tripadvisor
- Other: Shopify, Peoplevine, Hotel PMS (StaynTouch, Mews, Oracle)